Before your dog’s first overnight boarding stay, they must complete an introduction day of daycare. This helps ensure your dog is comfortable in our environment and is a good fit for our daycare and boarding experience.

To participate, dogs must be healthy, friendly, and up to date on required vaccinations, including:

• Rabies
  
• Distemper/Parvo
  
• Bordetella (commonly referred to as “kennel cough”)
  
• Canine Influenza (recommended but not required)
  

We also require a negative fecal test every 6 months. Dogs over 8 months old must be spayed or neutered to continue participating in daycare and should wear a soft collar with a visible ID tag.

Before booking, you’ll need to create an account that includes your veterinarian’s information, a local emergency contact, and a valid card on file.

We offer two overnight experiences:

PUPS Sleepovers – a social, open boarding environment with overnight staff

Traditional Boarding – private suites for dogs who prefer a quieter, more independent stay

Our team will help guide you to the best fit based on your dog’s personality and comfort level.

All overnight boarding stays include enrichment-based daycare, structured daily routines, and a safe, supervised environment designed to keep dogs active, engaged, and comfortable throughout their stay.

We also offer transportation between club locations if your preferred location does not provide overnight boarding services.

If your dog is being dropped off at a club that does not offer in-house boarding, we ask that you arrive before 12:00 PM so we have enough time to transport your pup to their overnight boarding location.

If your preferred club does offer in-house boarding, drop-off is available anytime during lobby hours. Morning drop-off is recommended whenever possible so your dog has time to settle in and enjoy a full day of activity before bedtime.

For pick-up, we ask that all dogs are picked up by 12:00 PM. Pick-ups after noon will transition into a half-day daycare visit, which will be added to your stay.

Our boarding services operate 365 days a year, but drop-off and pick-up are only available during lobby hours. Please note that all lobbies are closed to the public on major U.S. holidays.

We create a balanced boarding experience with structured play, scheduled rest, and familiar routines to help dogs stay active during the day and comfortable at night.

You’ll also have webcam access and receive ongoing updates throughout your dog’s stay, so you can feel connected and confident in their care. If you ever have questions or would like an update on your pup, our team is always happy to help.

Yes, please bring enough food for your dog’s entire stay to help maintain consistency with their regular diet and routine. We ask that all meals are pre-portioned in disposable bags and clearly labeled with your dog’s first and last name. Our team will follow your feeding instructions throughout the stay. Please note that unportioned food may be subject to additional bagging fees.

We do not provide lunch unless your dog is a puppy or has special dietary or medical requirements.

There’s no need to bring bedding—our clubs provide plenty of dog beds and blankets for comfort. For safety reasons, we also ask that toys remain at home, as some dogs may become possessive in a group environment.

We are happy to administer your dog’s medications according to your written instructions. All medication directions must be clearly provided and signed by you at check-in so our team can safely follow your pet’s care plan during their stay.

Please note that we are unable to administer injectable medications.

Our boarding program is built around supervised group daycare, enrichment activities, and social interaction throughout the day. While every dog receives attentive care from our team, we are not able to provide dedicated one-on-one supervision, individualized activity schedules, or all-day private accommodations.

Dogs staying with us should be comfortable participating in a group daycare environment during the day and resting in their assigned accommodations overnight. If your pup requires continuous individual care, extended separation from other dogs, or a highly customized care plan, we may not be the best fit for their needs.

If you're unsure whether our program is right for your dog, our team would be happy to discuss their specific needs and help you determine the best option.