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River North

Pups Pups

River North

COMPLETE SERVICES & AMENITIES FOR
THE HEALTH & HAPPINESS OF YOUR PUP


Schedule







Address

316 West Illinois Street
Chicago, Illinois 60654

Hours

Monday through Friday
7:00AM – 7:00PM

Saturday
9:00AM – 5:00PM

Sunday
11:00AM – 4:00PM

Closed on US Holidays


Contact

rivernorth@pupspetclub.com
Phone: (312) 971-7080

Parking

Paid Public Street Parking




River North Services

PUPS Pet Club at River North offers multiple convenient services for you and your pup. From Daycare to Veterinary Care, or even if you need to pick up some of your dogs favorite treats, River North PUPs is your one stop shop to your every need.





Daycare

Daycare*

*Restricted to 40 lbs



Puppy Playcare

Puppy Playcare



Grooming

Grooming



Training

Training



Pet Sitting

Pet Sitting



Dog Walking at River North

Dog Walking



Veterinary Care

Veterinary Care



Transport

Transport







PUPS River North Premier Features & Services

  • Concierge Services
  • Complimentary Transport between Clubs
  • Climate Controlled
  • Live Webcams
  • Separate Puppy Play Area
  • Large Retail Offering
  • Veterinarian On-Site




Dog Daycare in Chicago’s
River North Neighborhood

Located just minutes from the Loop, PUPS Chicago is centrally located in the River North neighborhood offering easy access to downtown and all points in between. PUPS River North combines modern facilities with home-like amenities in an inviting, contemporary space. Designed for the way your pup plays, socializes and relaxes, pet parents can enjoy peace of mind while PUPS experts provide 24/7 care for each unique pup.




Pups Pups


WHAT OUR CLUB MEMBERS ARE SAYING



Sherri L.
16:06 24 Sep 21
I've been using Pups Pet Club in River North for a couple of years now. Pablo is the #1 dog groomer around. Recently I decided to see if I could possible...
Jennifer D.
08:03 13 Aug 21
First visit to PUPS pet club was great! Staff were friendly and professional. I didn't have to wait or answer a million questions as most info is prepped...
Alice H.
19:08 25 May 21
Matt is a wonderful trainer and truly became a part of our family, we love him and Pups Pet Club... They are the best in Chicago!
Amy O.
12:28 04 Apr 21
We could not be happier with Pups. After gaining a quarancanine with *a LOT* of energy last March, we needed a place where our pup could get out her zoomies...
Kenneth H.
13:44 01 Apr 21
I just completed a series of private dog training sessions for my 4 month old pup through PUPS Pet Club in Streeterville. It was one of the best things I...
Elise T.
09:46 22 Nov 20
PUPS Pet Club has by far the best training program for dogs of all ages. We brought our 2-year old golden retriever in for Play-and-Train when she was a...
Liz D.
21:19 09 Nov 20
Took my dog here for grooming with Pablo - she had gone a long time since her last grooming and had some tangles. Pablo got them all out and she...
Tanya O.
05:39 06 Jul 20
I've got the happiest pups on the block after their grooming session at PUPS Pet Club! The staff was kind and caring toward my two chihuahuas. When I picked...
Christina M.
12:35 11 Jun 20
We came to Pups two weeks into adopting a 6 month old dog, based on the recommendation of a friend who had loved their services, and I am so glad we did....
Courtney W.
15:18 24 Feb 20
Romeo had a great time getting groomed by Brian! I was able to have him go to daycare the same day as the groom. Brian called me before and asked for my...
Eileen G.
17:13 19 Feb 20
Anna is great. We've had her come over for home sessions with our dog, and we've attended her (and other trainers') classes as well. Our dog has come out of...
Allison S.
15:06 14 Nov 19
Portia, my 1 1/2 year old rescue Terrier Mix, had issues with excessive barking and leash pulling. We live in a high rise and she would become very reactive...
Jenn R.
07:15 16 Oct 19
Our 4 month goldendoodle Koto got the puppy works this week at PPP RN. It was his first time being formally groomed and Stefanie did an amazing job. They...
Kari B.
08:35 03 Oct 19
My Simon goes to pet sitting frequently with Matthew at River North when I travel. I have never cared much for kenneling my dogs and sometimes having a pet...
Matthew M.
17:09 29 Sep 19
Pups pet club in River North is a staple in our dog's (and therefore ours too) life. The daycare service and staff are fantastic - if there are any ever...
Scott W.
12:06 27 Sep 19
Hands down the best pet sitting offered in the city. Start to finish, a seamless process. I know each and every time that my dog is in great hands with...
Nicole P.
13:58 24 Sep 19
Amazing groom and have never seen my anxious little guy calmer away from me than he was at PUPS. Very responsive and courteous staff--professional...
Courtney B.
20:01 22 Sep 19
Daisy had another amazing vacation with her pet sitter Matt. Normally, she stays with him for only 2-5 days, but this time was a 12 night. She loves...
Amanda S.
18:22 22 Sep 19
I wrote my original review almost a year ago, and wish I could rate Pups higher than 5 stars! We have been going here for over two years, and our trust...
Nevert B.
18:36 04 Sep 19
My pup has been going to the Streeterville location since they opened and I can't say enough good things about the team. We have done their training classes...
Krystle S.
15:30 03 Sep 19
Java's is rescue with a rough past, so there's few ppl he likes or trusts in life. But Matt is one of them! Java LOVES Matt. He'll let Matt pick him up, pet...
Yale R.
16:18 16 Aug 19
My wife and I have a Bernedoodle named Penny Pickles.Shes a great dog but was biting too much and causing a scene when we would eat dinner. We hired...
Olivia S.
07:36 18 Jul 19
I LOVE PUPS! My dog always has a fantastic time playing with her friends and the staff is super attentive and wonderful. I am so happy when she's at daycare...
Zoe P.
14:14 17 Jul 19
Really good people and animal lovers there!I trained my puppy with Anna, she is amazing! She helped us understand so many things, she was ready to answer...
Edie G.
16:56 24 May 19
Joey is a wonderful boy but a very bad grooming client. Somehow Amber at Pups Pet Club was able to calm Joey down and give him the perfect haircut which I...
Jackie B.
13:29 17 Apr 19
I am so grateful to have found PUPS Pet Club- When I adopted my dog Banjo, he had some really serious behavioral problems. He had so much anxiety that he...
Sony M.
12:46 19 Mar 19
Pups is the best for grooming that I have found while having owned dogs for 20 years. Pablo specifically is why I love taking my boy there. He gives super...
Elena V.
11:56 30 Jan 19
This is definitely the best spot to take your pets. I've been using pups pet club since my dog was 3 months old and have never had any issues. Our most...
Joshua B.
13:53 11 Jan 19
In addition to my dog, Sofie, loving the entire staff, I can honestly say my dog loves her groomer, Pablo, and I am constantly asked who I go to and sending...
Amber K.
10:08 02 Jan 19
Love their Grooming!I've been bringing my border collie to Pups for roughly the last six months or so, and I absolutely love their groomers! She goes in...
Jennifer G.
15:52 24 Dec 18
We've been going to PUPS for the last two years for grooming, and it's been a great find. I cannot say enough nice things about Pablo. He takes extra care...
Monica L.
12:37 05 Dec 18
I have taken my dog to plenty of groomers and have never been satisfied with the outcome until coming to Pups Pet Club. The groomers do an EXCELLENT job. I...
Gabrielle W.
13:52 02 Nov 18
Excellent service! Gabriel (Gabby) did our grooming the cut was AWESOME! In total we paid $69. $49 for the wash + trim + $20 because our dog was matted...
Helen C.
13:20 18 Oct 18
Pablo did such a great job of grooming our little pomachon, Lulu. He was so gentle with her and she looks amazing. I am not sure how he was able to get...
Teagan H.
13:00 16 Oct 18
Brought my dog here for the first time the other week and I was very pleased with the service I received. The groomers are very professional and it also...
Nik L.
19:27 09 Aug 18
Anna is exceptional. I've had her come to my place for one on one lessons with my puppy and we've even started attending the Puppy Basics class with her....
Morgan H.
16:41 09 Jun 18
Private Training Review: ANNA IS AMAZING! I can't recommend her highly enough.We had tried different puppy classes around the city and felt unsatisfied...
Brit A.
09:28 15 Apr 18
Moshi loves Pablo! Pablo always treats our tiny Shih Tzu with care and takes the time to cut his long hair nice and straight. 5 Stars for Pablo but this...
Chelsea P.
13:45 09 Apr 18
Daycare: My dog comes home tired, and gets super excited to go anytime I say "daycare" (so obviously he likes it). Their customer service is great - there...




Transportation Zone

Transportation Zone & Concierge Services

PUPS has carefully mapped out a local transport zone so we can offer the best in convenient Pick Up and Drop Off your dog by foot. This means your dog will not only get to enjoy all the benefits of a day at PUPS, but they will also get to stretch their legs with a healthy dog walk to and from our club.

Please review the map to see if your pick up and drop off location is within the club transport zone. Additionally, if overnights or veterinary services are not offered at your local club, we will transport your dog to and from your home club. Please contact the club’s General Manager with any questions about transportation and concierge services.




River North General Manager

GENERAL MANAGER

Todd McDonald

Customer service is my passion. I have led and developed store teams throughout my career. My love of animals will ensure your pet is provided the best care possible. Me and my team are commited to helping you with the challenges of being a pet parent!




River North Assistant General Manager

ASSISTANT GENERAL MANAGER

Maureen Walsh

I’ve had the privilege of being a part of the PUPS team for several years now. My experience with caring for your pups over the years at River North has brought me great joy. My promise to you is that I will always be compassionate and attentive to your companions’ needs. Each day I look forward to working together with you, our members, to provide the best experience for you and the best care for your pups!



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