River North

Comprehensive Services

From playtime to pampering, we have your furry friend covered

Three dogs on a pet bed with a neutral background

DAYCARE

Social playtime with friends, safe outdoor breaks, and plenty of rest. Our team keeps everyone happy and engaged all day.

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GROOMING

Baths, trims, and styling tailored to your pet’s coat and comfort. We use gentle products and calm, careful handling.

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Dog with toys on a blanket, indoor setting

OVERNIGHTS

Cozy suites and overnight care with evening walks and quiet time. Your pet stays safe and relaxed while you’re away.

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Woman standing next to a dog in a crate with cityscape view through large windows.

TRAINING

Positive, reward-based lessons for manners and confidence. Choose private coaching or group classes that fit your schedule.

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Meet Our Team

Cait

Club Manager

Hi, I’m Cait! I'm a theatre and music student with a lifelong passion for dogs and animal care. I've gained years of hands-on experience in the dog industry as a dog handler and manager, which I'm excited to bring that knowledge to the PUPs team. I enjoy learning about canine behavior and believe every dog deserves patient, empathetic, and intentional care. My goal is to help each pup feel safe, supported, and happy while building positive relationships with both dogs and their families.

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Club Details

Address

316 W Illinois St
Chicago, IL 60654

Contact

(312) 668-7947
rivernorth@pupspetclub.com

Hours

Monday - Friday

7:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

11:00 AM - 4:00 PM

Saturday & Sunday: Open for grooming appointments only. Please call to schedule an appointment.

Daycare is closed on weekends.

We’re open 365 days a year for boarding. Drop-off and pick-up times may vary by location and holiday. Please check with your local club for holiday schedules and service availability.

Parking & Public Transportation

Paid Public Street Parking

Transportation Zone

PUPS has carefully mapped out a local transport zone so we can offer convenient pick-up and drop-off for your dog.

Please review the map to see if your pick-up and drop-off location is within the club transport zone. To schedule transportation, please contact the club at rivernorth@pupspetclub.com Phone:(312) 668-7947

GET IN TOUCH

We would love to assist you and furry companion however we can.

316 W Illinois St, Chicago, IL 60654

Monday - Friday

7:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

11:00 AM - 4:00 PM

rivernorth@pupspetclub.com

(312) 668-7947

Mobile app is here!

Enjoy convenient 24/7 booking right in the palm of your hands!

How to get started:

Download the Gingr for Pet Parents App
Enter invite code: 816165
Register with your email address on file
Start booking your pup's next visit

Phone screen displaying a pet care app with a dog photo and service options.