Getting Started

How to Get Your Pup Ready for the Club

New Member Checklist

Getting started is easy just a few steps to help us provide a safe, smooth, and enjoyable experience for your dog.

1. Create Your Profile

Set up your member & pet profile through our Gingr system.

This is where you’ll add your contact information, authorized account members, veterinarian details, vaccination records, and important information about your dog’s behavior, routine, and preferences.

2. Sign the Agreement

Review and sign our Member Service Agreement.

This helps set clear expectations and allows us to safely care for your dog in a social environment.

3. Add a Payment Method

A valid credit card must be kept on file before booking services.

This allows for a seamless check-in and check-out experience.

4. Provide Vaccination Records

To keep all dogs safe and healthy, please provide up-to-date records for:

  • Rabies
  • Distemper/Parvo
  • Bordetella
  • A fecal test (every 6 months) is also required. We offer in-club fecal testing with a 48-hour turnaround for your convenience.
  • Canine Influenza (optional, but highly recommended)

    You can upload your records in Gingr, email them to our team, or bring them with you to your first visit.

5. Add Your Veterinarian

Include your veterinarian’s information so we can act quickly in case of an emergency and provide the best care possible.

6. Health Check

All dogs must be healthy and symptom-free before attending.

If your dog is feeling unwell, we ask that you keep them home and notify our team.

You're All Set!

Once everything is complete, your dog is ready to join us. Have questions or need help? Our team is here to guide you every step of the way.

TAIL WAGGING YET? LET’S GET STARTED!

We would love to assist you and furry companion however we can.
Mobile app is here!

Enjoy convenient 24/7 booking right in the palm of your hands!

How to get started:
  • Download the Gingr for Pet Parents App
  • Enter invite code: 816165
  • Register with your email address on file
  • Start booking your pup's next visit.
Phone screen displaying a pet care app with a dog photo and service options.